"I felt I had to write to you to say how impressed I was with your company. I have always had a thin top lip which I hated, so when a friend recommended National Cosmetic Centres I felt this was my chance to do something about it. I was very nervous about having the treatment done but needn’t have worried - when I arrived at the clinic, the staff were very professional and courteous and put me at ease straight away. The practitioner was superb and talked me through exactly what was going to happen.